Frequently asked questions
How do I remove earwax safely?
Wax softening drops over a few days can help clear excess wax gently. Avoid cotton buds in the ear canal.
Why should I avoid cotton buds?
They can push wax deeper and risk damaging the ear canal or eardrum.
Can I use ear drops with an ear infection?
Some drops are not suitable if the eardrum is perforated. Check with our pharmacist first.
When should I see a doctor?
Ear pain, discharge or sudden hearing loss should be assessed by a healthcare professional.